Shipping policy
Every piece is packed with care and sent with a trusted courier, tracked from our warehouse to your door.
Last updated
Where we deliver
We deliver to addresses in India. Enter your PIN code on any product page to check delivery to your area and see the estimated delivery time.
Our courier partners
Orders are shipped through Shiprocket, which books the most suitable courier for your PIN code from its network of courier partners. The courier we choose for your order may vary.
Delivery charges
The delivery charge depends on your PIN code and the size of your order. It is shown at checkout, before you pay.
Prices on the site include GST; any delivery charge is listed separately.
Cash on delivery
Cash on delivery is offered where our courier partners support it for your PIN code and order. If it is available, you will see it at checkout, and we confirm cash on delivery orders with a one-time password before they ship.
Tracking your order
Once your order ships, we send the tracking link on WhatsApp, and again when it is out for delivery. Delivery dates shown before purchase are the courier’s estimate, not a guarantee.
When your parcel arrives
- Please check that the outer packaging is sealed and undamaged before you accept.
- If the parcel looks tampered with or damaged, refuse it or note it with the courier, and tell us straight away with photographs.
- If a delivery attempt fails, the courier will usually try again. If the parcel is returned to us, we will contact you to arrange redelivery or a refund.
Questions
For anything about a delivery, write to [Support email — to be added] with your order number, or see the contact page. Returns are covered in our returns policy.